I am in network with most major insurance companies including Regence, Premera, Aetna, First Choice Health, Lifewise, Anthem BCBS, and United. If you don’t see yours listed shoot me an email and I can help. To see if our nutrition services are covered by your insurance company, please check with your insurance by asking these questions:

• Do I have insurance coverage for nutrition, nutritional counseling, medical nutrition therapy, or dietary surveillance under preventative services?

• What is my Out-of-Network and In-Network coverage? Is the provider Lisa Ackerman considered In-Network?

• Do I need a PCP (Primary Care Physician) referral or pre-authorization to schedule appointments?

• Do only certain diagnoses qualify for nutrition counseling coverage? If so, which diagnoses qualify?

• Do I have a deductible to cover? If so, how much? Do I need to fulfill the deductible before my insurance will begin covering sessions?

• How many nutrition sessions do I get per year or per lifetime?

• Do I have a co-pay/coinsurance? If so, how much per visit?)

A WFW note on insurance coverage:

Unfortunately, some major health insurances rely on outdated and weight-stigmatized care methods that mean only certain diagnosis codes are covered, especially related to BMI and weight (see blog for my take on this). At WFW, we will work with your insurance to maximize your benefits and use proper coding to help ensure that your visits are covered, but we do not believe BMI is a useful or even accurate measurement, and we promise to always focus on the best weight-neutral care for your body.

We can send you a superbill to submit to your insurance if needed. A superbill is an enhanced receipt that tells your insurance what medical services were provided, by whom, and how much you paid so you can potentially get reimbursed (depending on your coverage). If nutrition services aren’t covered, see our pricing here.

Once you have an appointment scheduled, we will send a (small I promise) number of online questionnaires and forms to you through Practice Better. It will also prompt you to create a patient portal and from here you can safely and use a HIPAA compliant upload for any labwork you have or anything you would like to share!

Payment is due at the time of service and an invoice is sent directly to your email. Paper copies can also be requested. Your plan, even if it is with one of the above insurance companies, may or may not cover nutrition. If your insurance does not cover any or all of your appointment (such as in the case of unmet deductibles, uncovered services, etc.), we will send you an invoice for the balance. It is your responsibility to pay this upon receipt. We also work with you if needed for payment plans and sliding scale. I believe nutrition services should be accessible for everyone.

We would appreciate as much advance notice as possible when canceling or rebooking your appointment to respect our time as well as other client’s time. Please email or call at least 48 business hours in advance of your appointment if you need to cancel or reschedule.

If you cancel late or do not show up, there will be a 50% cancellation fee that is not billable to insurance. We will make personal exceptions for medical or family emergencies because life happens.

If you have any last-minute scheduling questions or you need to cancel your appointment, please call or text us at 425-298-7479, send an email to admin@wellfedwellness.com, or direct message your provider through your Practice Better portal.